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Call us for all your car needs! 813-229-1265

NAPA

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • Jasper
  • NAPA
  • Car Care Aware

Testimonials

  • This place is the best in the Bay area. They can fix anything!
    -Lisa H.

  • Honest, Fair, and great quality service. Been going there for years. Very knowledgeable staff and great family owned business.
    -James H.

  • They are the best on the Bay!
    -Prescious D.

  • Won't sell you something you don't need.
    -Jonathan M.

  • I find Greg to be a knowledgeable and straightforward guy with no inclination to rip off his customers. He offers a warranty on his work (inquire with him for specifics) and unlike other mechanics I have dealt with, he actually honors the warranty without a hassle or undue grief.
    -Eric J.

  • Greg Bailey is the best mechanic I have ever used. Honest, contentious and a straight up nice guy. Greg will take care of your car.
    -Tripp W.

  • Volkswagen experts!
    -William H.

  • Greg was recommended by my mom after he worked on her Infiniti. My a/c went out in my Subaru Outback & he fixed it quickly & reasonably! My new Subaru mechanic!
    -Angela G.

  • I have been using Greg Bailey auto for 15 years. He has been more than fair and I would recommend him to my mother. We operate Robertson Billiard Supplies in Tampa.
    -Steve R.

  • Great mechanic, good guy, knows his stuff. Only guy who will work on my cars
    -John J.

  • Greg has been the best mechanic ever! He has saved our cars by prolonging their lifespan since he was in high school, and so was I! My family has followed him from the downtown location to his present shop. He has done everything for our cars to include rebuilding the engines for my Mother's VW Bug a few times! Greg is now working on my daughter's Mazda, keeping it going. He is very honest and a superb artisan. Greg loves what he does! Overall, he is a good man and a decent person who has an intact moral compass. So many places will rip you off. With Greg this has never been the case...
    -Julie S.

  • Greg is the most straight forward honest mechanic in Tampa. I recommend him to all my friends with foreign cars, especially German makes. He keeps my 2006 VW Toureg going like new, always quick service for the best price in town. I have shopped around and no one beats his prices, from big jobs to an oil change. And he is very knowledgeable. He can figure out issues very quickly and get it done right the first time. Can't say enough good things about this man and his establishment. Thank you, Greg!!!
    -Janey A.