Best Auto Repair, Tampa

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Call us for all your car needs! 813-229-1265

Auto Insurance FAQs

Auto Insurance FAQs

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Who do I call to file a claim?

Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.

What does my policy require me to do after an accident?

Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.

Want more information on your rights? To make an appointment, call us at 813-229-1265 or make an appointment online!

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • Jasper
  • NAPA
  • lucas
  • atk
  • Car Care Aware

Testimonials

  • My son is away at school and recently brought his car to Greg Bailey. He is new to the area and had no idea where to take it. I came across this shop online and I couldn't be happier. All I can say is there are still wonderful and honest people in this world!! Thank you Greg :)
    , 10/24/2023

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    This place is the best in the Bay area. They can fix anything!

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    Honest, Fair, and great quality service. Been going there for years. Very knowledgeable staff and great family owned business.

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    They are the best on the Bay!

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    Won't sell you something you don't need.

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    I find Greg to be a knowledgeable and straightforward guy with no inclination to rip off his customers. He offers a warranty on his work (inquire with him for specifics) and unlike other mechanics I have dealt with, he actually honors the warranty without a hassle or undue grief.